Privacy Policy

PRIVACY POLICY – DERANYS

This Privacy Policy describes how the website deranys.com (the "Site") collects, uses, and shares your personal information when you visit or make a purchase from it.

1. PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages or products you view (e.g., the "Antibacterial Exfoliating Towel" page), the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies," which are data files placed on your device or computer and often include an anonymous unique identifier;

  • "Log files," which track activity on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps;

  • "Web beacons," "tags," and "pixels," which are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other accepted payment methods), email address, and phone number. We refer to this information as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

2. COOKIES USED

The Site is hosted on the Shopify platform, which uses various technical and tracking cookies to operate the store and analyze its usage. For example, the following cookies may be used:

  • _session_id : session identifier, allows storage of information relating to your session (referrer, landing page, etc.).

  • _shopify_visit : no personal data retained, persists for 30 minutes from the last visit, used to count visits.

  • _shopify_uniq : no personal data retained, expires at midnight (relative to the visitor's location) the next day, calculates the number of visits by unique customers.

  • cart : unique identifier, persists for 2 weeks, stores information related to your shopping cart.

  • _secure_session_id : unique secure session identifier.

  • storefront_digest : unique identifier, used to verify if the visitor has access to the store when a password is enabled.

You can configure your browser to refuse all or some cookies. However, some Site features may then not function correctly.

3. HOW DO WE USE YOUR PERSONAL INFORMATION?

We primarily use the Order Information we collect to fulfill any orders placed through the Site, including to:

  • process your payment information;

  • arrange for shipping of your order;

  • provide you with invoices and/or order confirmations;

  • provide order tracking and after-sales service.

We also use this Order Information to:

  • communicate with you;

  • assess potential fraud or risks;

  • when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or offers.

We use Device Information (in particular, your IP address) to:

  • assess potential fraud or risks;

  • improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site);

  • measure the performance of our advertising and marketing campaigns.

4. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it for the purposes described above.

  • We use Shopify to host our online store. For more information on how Shopify uses your Personal Information, please visit:
    https://www.shopify.com/legal/privacy

  • We also use Google Analytics to help us understand how our customers use the Site. For more information on how Google uses your Personal Information, please visit:
    https://www.google.com/intl/en/policies/privacy/
    You can opt out of Google Analytics here:
    https://tools.google.com/dlpage/gaoptout

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) informational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising here:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal:
https://optout.aboutads.info/?c=3&lang=en

6. DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

7. YOUR RIGHTS

If you are a European Economic Area resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the "Contact Us" page of the Site.

We process your information in order to fulfill our contractual obligations to you (for example, if you place an order through the Site) or to pursue our legitimate business interests as described above. Your information may be transferred outside of Europe, including to Canada and the United States, where some of our service providers are located (Shopify, payment processors, analytics tools).

8. DATA RETENTION

When you place an order through the Site, we will retain your Order Information for as long as necessary for business relationship management and to comply with our legal obligations, unless and until you ask us to delete this information, within the limits provided by law.

9. CHANGES TO THE POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices, legal requirements, or the features of our online store. The applicable version is the one published on this page on the date of your visit.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the "Contact Us" page of the Site or at the email address provided on that page.